Effective Date: January 2025
MUSHQ DESIGNER STUDIO strives to ensure your satisfaction. If you are not completely satisfied with your purchase, please review our return policy below.
Items must be returned within 2 days of delivery.
Items must be unworn, unwashed, and in their original condition with tags and the original slip attached.
No returns will be accepted for broken or damaged items.
Email contact@mushqdesignerstudio.com with your order number and reason for return.
Once approved, the pickup will be initiated within 2-3 working days.
Shipping costs for returns are the customer’s responsibility.
Refund once processed the amount will be credited to the original payment method within 7-10 business days.
Shipping fees are non-refundable.
Exchanges are subject to product availability.
Exchange once approved, the product will be picked up and delivered within 7-10 business days.
If you receive a damaged or defective item, contact us immediately at contact@mushqdesignerstudio.com with supporting images.
For assistance, contact us at contact@mushqdesignerstudio.com.